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USER
AGREEMENT |
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[Back
to Terms and Conditions]
1. All journeys must EITHER be booked through our office,
OR through the online ordering and quotation system that
can be accessed from this web site. You can order
transportation services through the online system, or by
contacting Vicky Quinlan, our Customer Service
Representative at
vicky@cruisedrive.com,
or by calling +44 (0) 1 708 763 152 (GMT). The main
booking office is located in London, England. The time
there is between 5 (East Coast) and 8 hours (West Coast)
AHEAD of the US. Click HERE
for the current time in the UK.
2. Any
complaints regarding our service or any member of our
staff WILL be taking very seriously. The situation will
be thoroughly investigated upon receipt of the details
in writing. Email is acceptable. Please be as detailed
and explicit as possible with all names and dates of
parties involved so that we can make a complete
investigation. Complaints should be emailed
HERE.
3. The
client will be responsible for the repair or valeting of
our vehicle should they be responsible for any damage or
soiling during the journey.
4. The
company reserves the right to refuse to carry any
passenger who is thought to be under the influence of
alcohol or drugs.
5. The
company maintains a strict non-smoking policy in all of
its vehicles.
6.
Although every endeavour will be made to ensure the safe
keeping of personal property, the company cannot accept
liability for the loss of individual items.
7. All
our vehicles are covered by full coverage, comprehensive
commercial insurance. This covers the vehicle and all
the passengers in the vehicle while it is in operation.
However, please make sure that you have sufficient
coverage for any personal property that you bring onto
the vehicle.
BOOKING POLICY
A $15.00 booking fee will be charged once a confirmed
booking is made. This will be deducted from the final
amount after the travel itinerary is completed, but it
is not refundable if the booking is cancelled. The
balance owed will not be charged to your credit card
until the day of travel.
CANCELLATION
POLICY
In the unfortunate event that the client may have to
cancel their confirmed booking at any time prior to the
date of travel, the following terms will apply:
28 days prior to date of travel - $15.00 booking fee
8 to 28 days prior to date of travel - 10%
1 to 7 days prior to date of travel - 20%
24 hours prior to the date of travel - Full amount
charged
If for reasons beyond your control you have to change
your travel itinerary. Please Call Vicky Quinlan!
+44 (0) 1 708 763 152
[Back
to Terms and Conditions]
 get
an online quote!
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The
contents of this site are
Copyright 1997-2008 ©
CruiseDrive,
Inc.
All
Rights Reserved , including the right of reproduction in whole or
in part in any form.
Registered trademark
CRUISEDRIVE™
CruiseDrive, Inc. 1760 Gaylord Street, Denver, CO USA
CruiseDrive™ cannot be responsible for errors, omissions, or
consequences of misuse of this site and its functions.
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For further information about the
services offered by CruiseDrive™
contact
Customer Service
by email,
or call (USA)
1.800.431.6881
(UK) 0800.169.7579.
For direct dial numbers, and international calls see our
Contact Us
page. Our fax numbers are (USA) 303.468.8774 or (UK)
+44(0)1.708.767581. Our hours of business in the USA are from
7 a.m. to 8 p.m., Mountain Standard Time (MST), Monday -
Friday. Our offices are located at 1760 Gaylord Street,
Denver, Colorado, 80206. Our hours of business in the UK are
from 12 p.m. to 10 p.m., Greenwich Mean Time (GMT), seven days
a week. For the fastest service,
email
Vicky Quinlan
directly.
For technical
problems, contact Webmaster,
Jason Hicks. |
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CRUISEDRIVE™is an
experienced and professional executive class limousine and car service that provides
cruise harbor and airport transfers and pickups in and around the southeast
region of England. We provide a luxury car service with a courteous
and experienced drivers who are very familiar with driving in London
and environs. MPV (multi passenger vehicles) are available for larger parties, or groups with very large quantities of luggage.
Our speciality is our chauffeured airport and harbor service. For clients arriving or leaving by
cruise ship, we can
pickup and drop off at Dover, Harwich, Tilbury, Southampton and Tower
Pier, London. We transfer and pickups to and from Heathrow, Gatwick,
Luton, Stansted and
City Airport, London. We will drop of and pick up at ANY address in
the southern UK region. If you have an unusual or specialized
request, call us in the USA at 1.800.431.6881 (or 303.398.3250) or call us in the UK at +44.(0).708.763.152. We can also offer a wide range of suggestions of places to see and
visit for the first time or returning traveller to the UK. Tours of
London, evening car service to the restaurant and theatre districts
are a speciality. We also have luxury limousines available for
special occasions. Longer tours of historic sites and places of interest in
southern England, Wales and Scotland can be arranged. Just tell
us your requirements and we will design an itinerary and car service
to suit your needs. |
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Our web page does not automatically
collect specific information (i.e e-mail addresses) about visitors.
Aggregate and summary statistics are collected for measure of our web
site’s effectiveness. See the Privacy Agreement on our Terms and
Conditions Page.
For more help with this web site
contact our Webmaster,
Jason Hicks at: jason@h9i.net
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